LodgeX PMS vs DoorLoop — Which Is Right for You?

An honest, side-by-side comparison to help you choose the best property management software for your needs.

Quick Verdict

Choose LodgeX if you want similar features at roughly half the price with a free tier. Choose DoorLoop if you want an established platform with a proven track record and strong customer support.

Feature-by-Feature Comparison

LodgeX PMSDoorLoop
Starting priceFree ($0/mo)$59/mo (20 units, annual)
Price for 10 unitsFree$59/mo
Price for 25 units$29/mo$59/mo
Price for 50 units$69/mo$79/mo
Price for 100 units$69/mo$139/mo
Free tierYes (5 units)No
Minimum unitsNoneNone
Online rent collectionIncludedIncluded
ACH feeIncluded in planIncluded
Tenant portalIncludedIncluded
Owner portalIncludedIncluded
Maintenance trackingIncludedIncluded
Tenant screeningPro plan ($29/mo)Included
Accounting & reportsIncludedIncluded
Lease managementIncludedIncluded
Document storagePro planIncluded
AI assistantComing soonIncluded
Mobile appResponsive web appiOS & Android
API accessBusiness plan ($69/mo)Available
Customer supportEmail, chat, phone (by plan)Email, phone, chat (4.9/5 rated)
Setup feeNoneNone

About DoorLoop

DoorLoop is a modern property management platform that has built a strong reputation for its clean interface and exceptional customer support. With a 4.9 out of 5 star support rating, DoorLoop takes customer experience seriously. The platform covers all the essentials: rent collection, maintenance tracking, accounting, tenant screening, and both owner and tenant portals.

One of DoorLoop's standout features is its AI assistant, which helps property managers with tasks like drafting communications and analyzing data. The platform also offers native mobile apps for both iOS and Android, giving managers and tenants on-the-go access to their accounts.

DoorLoop's pricing starts at $59/mo for up to 20 units when billed annually, with additional units priced in blocks of 20 for $20 each. This means a portfolio of 100 units would cost roughly $139/mo. While more affordable than some enterprise competitors, there's no free tier — you're paying from day one regardless of portfolio size.

About LodgeX PMS

LodgeX PMS is a next-generation property management platform designed for landlords who want professional tools at affordable prices. The platform covers the core needs of property management — rent collection, tenant and owner portals, maintenance tracking, lease management, and financial reporting — without the feature bloat that makes legacy platforms expensive and confusing.

What sets LodgeX apart is its pricing model. The free Starter plan includes real functionality for up to 5 units — not a crippled demo, but actual rent collection, maintenance tracking, and reporting. Paid plans at $29/mo and $69/mo scale smoothly without per-unit charges that punish growth. You pay one price regardless of whether you're at 6 units or 25 units on the Pro plan.

Built on modern technology from the ground up, LodgeX is fast, intuitive, and constantly improving. While it may not yet have every feature that established platforms offer, it delivers the features that matter most — and at a fraction of the cost.

Key Differences

Free Tier vs No Free Tier

The biggest difference is that LodgeX offers a genuinely useful free plan for up to 5 units. DoorLoop has no free tier — the minimum cost is $59/mo. For a new landlord with 2-3 rental units, that's $708/year vs $0 for essentially the same core features.

Pricing Model

DoorLoop charges per block of 20 units ($20/block above the base plan). This means going from 20 to 21 units costs an extra $20/mo. LodgeX uses simple tier-based pricing: $0 for up to 5 units, $29 for up to 25, $69 for up to 100. No surprises when you add one more unit.

AI Features

DoorLoop currently has an edge with its built-in AI assistant for drafting communications and analyzing data. LodgeX is actively developing AI-powered features, but DoorLoop has a head start in this area. If AI tools are a priority for you today, DoorLoop delivers more.

Customer Support

DoorLoop is widely praised for its customer support, with a 4.9/5 rating across review platforms. They offer phone, email, and chat support to all customers. LodgeX provides email support on all plans with chat and phone support on higher tiers. For managers who value being able to call someone when things go wrong, DoorLoop's support reputation is a genuine advantage.

Who Should Choose DoorLoop

DoorLoop is the better choice if top-tier customer support is your priority. Their 4.9/5 support rating isn't just a number — it reflects a genuine commitment to helping managers succeed. If you manage 20+ units and value having someone available by phone to walk you through issues, DoorLoop delivers.

It's also worth choosing DoorLoop if you want AI-powered tools today rather than waiting for them. The AI assistant can meaningfully speed up tasks like drafting notices and analyzing financial data. And if you need native mobile apps for iOS and Android, DoorLoop has them.

Who Should Choose LodgeX

LodgeX is the better choice if you want to start without any financial commitment. The free tier gives you real property management tools — not a 14-day trial, but a permanent free plan. For landlords who are just starting out or testing whether PM software is worth it, this is a significant advantage.

LodgeX also wins on value at every portfolio size. At 25 units, you'd pay $29/mo with LodgeX vs $59/mo with DoorLoop — saving $360/year. At 100 units, you'd pay $69/mo vs $139/mo — saving $840/year. Those savings compound every year you use the platform, and that's money that can go toward growing your portfolio instead.

What You'd Pay: LodgeX vs DoorLoop

Annual cost comparison at different portfolio sizes.

Portfolio SizeLodgeX (Annual)DoorLoop (Annual)You Save
5 units$0$708$708/yr
10 units$0$708$708/yr
25 units$348$708$360/yr
50 units$828$948$120/yr
100 units$828$1,668$840/yr

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